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Support History

Overview

Bill.com stores the history of your interactions with Customer Support 

How to access

We typically email your support records to you as a courtesy.

However, if you did not receive an email from us, we store your interactions and allow you to access them anytime.

(After 3/16/15) Simply log into Bill.com, hover over the gear icon and click on Support. In the top right corner of the Support Center, click on .  All your prior conversations with Support are stored there for reference.

Note

(Prior to 3/16/15) An email with your previous interactions should be in your personal email history. If you can not locate it, please contact Customer Support to have a copy emailed to you.

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