When a vendor receives your ePayment, they will receive the following information:
- An email notification
- An update on their bank statement regarding the deposit (referred to as a header)
Header
The header pertains to the information regarding the deposit displayed on a Vendor's bank statement. The headers display differently based on how the Vendor was connected.
Network Match, Manual Invite or Bank Setup
Network Match (connecting via PNI), a Manual Invite for your Vendor or Manually entering the Vendor's Bank Statement display the headers as follows:
- business name the payment is coming from
- invoice number(s) being paid with the payment
- amount paid
Directory Match
When setting up Vendor's via the Directory Match for large billers, the headers display as follows:
- business name the payment is coming from
- account number of the vendor
- amount paid
Resources
Email notification
The following is an example of an email notification that the Vendor will receive:
From: Bill.com Operations
To: <Vendor Payment Info Email>
Subject: Your payment from <Your Company Name> is on its way!
Dear <Vendor Name>,
This confirms that <Your Company Name> has paid the following invoice(s) by <Payment Method> on <Process Date>. The payment will be in your bank account on <Delivery Date>.
Invoice# Due Date Amount Due Amount Paid
-------------------------------------------------------------------------------------
<InvoiceNumber> <Due Date> <AmountDue> <Amount Paid>
<InvoiceNumber> <Due Date> <AmountDue> <Amount Paid>
-------------------------------------------------------------------------------------
Total Payment Amount: <Total>
If you have questions regarding this payment, please call <Your Company Name> at <Your Company Phone Number> for assistance.
Thank you,
<Your Company Name>
<Your Company Phone Number>
Things to know
- The Invoice number field on the payment confirmation email has a 20 character limit