Sign in

Set up a vendor for ePayment

ePayment is an excellent and easy way to pay vendors. The payment goes directly to the vendor's bank account; no waiting for checks to arrive and no trips to the bank! Setting a vendor up for ePayments is easy--see how below. 

Find them in the Network

Already have them on your vendor list?

  1. In Bill.com, locate the vendor you're setting up to receive ePayments
  2. If there's a match in the Network, click To pay [your vendor name] electronically, review and connect now. Vendor_note_and_found_match_Network_banner.png
    • We'll display the potential match we found in a pop-up                                  
  3. Review their information, click Connect if they're a match 
  4. If there isn't a match, enter their email address to invite them to join the Network for free by clicking To pay [your vendor name] electronically, invite them now. Vendor_note_and_no_match_Network_banner.png
  5. Review the invite email, make sure their email address is correct, click Send invite

 

Haven't added them yet? 

Just add them like you normally would! We'll search the Network for you, so you can connect with them right away. 

Matching Network vendor

    1. Hover over Payables, and then click Vendors
    2. Click New
    3. Enter your vendor's information to add them to your vendor list
      • Smaller companies in the network will continue to receive check payments until they accept your invite. 
      • Large billers, like AT&T or Aetna, require an account number to connect. When you click Connect, you'll connect automatically.
    4. Click Connect to send an invite or instantly connect with a large biller

Vendor not in the Network

    1. Hover over Payables, and then click Vendors
    2. Click New
    3. Enter your vendor's information to add them to your vendor list
      • Enter their email address to invite them to set up a free account to receive ePayments from you
    4. Click Next
    5. Click Invite Now
    6. Click Done

 

Invite them to open a free account

If we can't find your vendor in the network, they can open a free Receivables account where they can receive payments from Bill.com users, manage customers and invoices, and connect with other businesses using Bill.com!

In the steps above, we've shown you how to invite a vendor who isn't in the Network. But you can also...

 

Send a link to your public profile

Your vendors can create an account and connect with you with the click of a button in your Bill.com Network profile.

  1. Hover over Network, and click My Network Profile
  2. Copy your profile URL, and email it to your vendor
  3. When they click the link, they'll see your Network profile.
  4. They should click Get Paid to open their free account. 

 

Here's what the rest of the setup process will look like for your vendor. You can share this article with them if they need assistance.

Setting up a free Basic Receivables account

 

Enter their Payment Network ID 

If your vendor has provided you the Payment Network ID to their Bill.com account, it can be manually entered into their vendor record.

  1. In Bill.com, click Network
  2. On the Network page, click Search
  3. Enter the Payment Network ID
  4. Click Search
  5. Click Connect
  6. Select to Pay and/or Receive from them
    • I want to send payments. This company is:
      • a new vendor - if a vendor record has not been entered for this vendor
      • an existing vendor - if a vendor record already exists for this vendor
        • select the vendor 
    • I want to receive payments. This company is:
      • a new customer - if a customer record has not been entered for this customer
      • an existing customer - if a customer record already exists for this customer
        • select the customer
  7. Click Send

You are now connected!

Things to know

  • If there is a pending vendor invite, the invitation will need to be canceled: Canceling a network invite
  • If there is a Payment Network ID on the Vendor's record already, the vendor will need to be unlinked in order to enter the new Payment Network ID.
    • Next to previous payment network ID, click unlink

 

Enter their bank info manually

If the vendor provides their bank information, it can be manually entered into their vendor record.

  1. In Bill.com, locate the vendor you're setting up to receive ePayments
  2. Click Set up ePayments
  3. Click You already have their bank information
  4. Review the information presented, and then click Next
  5. Enter your vendor's bank account information, and then click Save
  6. We'll initiate a small test deposit of a penny into your vendor's bank account, to verify it is able to receive payments.
    • If the test deposit is successful, after 3-4 business days, the bank account will be auto-confirmed. We will send you an email informing you that the vendor can now be paid electronically.
    • If the test deposit is not successful, the bank account entry will be invalidated and a notification will be sent to the user who entered the bank account information. A new bank account entry will need to be made for the vendor.
    • If the vendor confirms receipt of test deposit prior to auto confirm, the bank can be manually confirmed:
      • From the To Do List, click Confirm 1 electronic vendor
      • Check the box next to the vendor bank account to confirm
      • Click Confirm
      • Click Done

Resources

Have more questions? Submit a request