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Vendor has invalid address

OVERVIEW

An invalid address error occurs when the the vendor paying does not have the required address format for a check payment.

ERROR

The following vendor(s) have invalid address information. You cannot schedule the bills for online payment until you correct the address information.

SOLUTION

For a United States Vendor, from the Payables > Pay screen:

  1. Click on the Vendor name
  2. Click Edit
  3. Fill in the required fields:
    • Country should be United States (as opposed to US)
    • Payment Address Line 1 (If there is no address, for example with the IRS, just enter in IRS)
    • City
    • ZIP Code
    • State
    • Select United States from the Country drop-down menu

For an International Vendor, from the Payables > Pay screen:

  1. Click on the Vendor link
  2. Click the Edit icon
  3. Fill in the required fields for check payment:
    • Country
    • Payment Address Line 1
    • City
    • State/Territory (if applicable)
    • ZIP/Postal Code
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