OVERVIEW
An invalid address error occurs when the the vendor paying does not have the required address format for a check payment.
ERROR
The following vendor(s) have invalid address information. You cannot schedule the bills for online payment until you correct the address information. |
SOLUTION
For a United States Vendor, from the Payables > Pay screen:
- Click on the Vendor name
- Click Edit
- Fill in the required fields:
- Country should be United States (as opposed to US)
- Payment Address Line 1 (If there is no address, for example with the IRS, just enter in IRS)
- City
- ZIP Code
- State
- Select United States from the Country drop-down menu
For an International Vendor, from the Payables > Pay screen:
- Click on the Vendor link
- Click the Edit icon
- Fill in the required fields for check payment:
- Country
- Payment Address Line 1
- City
- State/Territory (if applicable)
- ZIP/Postal Code