In some cases, an applied vendor credit will produce an amount of $0.00 due for a bill on the Pay screen. This bill will need to be marked as paid to be removed from the Pay screen.
- Click the Payables tab > Pay
- Select the bill
- At the bottom of the page, under Pay without using Bill.com, choose Mark as already paid (it might be the only choice, with no selection necessary)
- Click Next
- (If you sync with accounting software) On the Record as Paid page, for How to Sync?, choose Sync and enter a Ref#
- Click Save
THINGS TO KNOW
If you have a bill that is created at $0.00, it will not appear on the payables>pay page. You can do one of two things:
A. Delete the bill that is $0.00.
B. Edit the bill to an amount, over $0.00 (i.e $0.01) create a credit memo for the same amount and apply the credit memo to the bill. At which time, the bill will be visible on the payables>pay page. You can then follow the steps above to remove the bill.