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Canceling a Scheduled Payment

  1. Hover over Payables, and then click Payments
  2. Click Scheduled
  3. Click the Payment Confirmation number of the payment you'd like to cancel
  4. Click Cancel this payment, and then confirm.



  • The cancellation cutoff for scheduled payments is 2PM PT on the banking day before the Process Date.
    • Ex: If a payment is scheduled to process on a Monday, and the Friday prior is a bank holiday, the payment must be canceled by 2PM PT on Thursday.
  • Expedited payments have a cancellation deadline of 12PM PT.
  • Once a payment has passed the Cancellation window, it can only be voided. 
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