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Canceling a Scheduled Payment

  1. Hover over Payables, click Payments
  2. On the Scheduled screen, click the Payment Confirmation number of the payment to cancel
  3. Click Cancel this payment
  4. Click Yes to confirm

Alternatively:

  1. Hover over Payables, click Payments
  2. Click Scheduled
  3. Select the box next to the payments to cancel
  4. Click Cancel Payments
  5. Click Ok to confirm

Things to know

  • A bill payment, created through Online Bill Pay before 3 PM PT, can be cancelled until 4 PM PT on the banking day before the Process Date.
  • A bill payment, created through Online Bill Pay after 3 PM PT, can be cancelled until 6 PM PT on the banking day before the Process Date.
    • Ex: If scheduling a payment on a Friday for a Process Date of Tuesday, and Monday is a bank holiday, the payment would need to be cancelled by the Friday before, based on the time frames listed above
  • Expedited payments (pay faster) can be canceled before 12PM PT
  • Once a payment has passed the Cancellation window, it can only be voided