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Application of vendor credits

While fully and partially unapplied vendor credits do sync from Bill.com to QuickBooks Online, the application of credits sync to Bill.com differently depending on the payment status of the bill.

 

Vendor credit application partially pays bill

The application of a vendor credit that partially pays a bill will not sync until the bill is paid in full. Both the bill and the vendor credit will sync over to QuickBooks Online but the credit will not be applied to the bill in QuickBooks Online.

If a vendor credit application only partially pays a bill, after syncing, in QuickBooks Online:

  • Bill will be in fully unpaid status
  • Vendor credit will be in fully unpaid status

Once a payment is applied to the remainder of the bill in Bill.com, when the payment syncs to QuickBooks Online, the application of the credit will then sync. In QuickBooks Online:

  • Bill wil be in fully paid status
  • Vendor credit will be in fully paid status and associated to the bill
  • Bill.com payment will be associated to the bill

 

Vendor credit application pays bill in full

If the vendor credit fully pays the bill, after syncing, in QuickBooks Online:

  • Bill will be in paid status
  • Vendor credit will be in paid status and associated to the bill
  • A new $0 payment will be associated to the bill

 

Things to know

  • Manually applying the credit in QuickBooks Online will result in a sync error when payment for the remainder of the bill sync to QuickBooks Online

 

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