Sign in

Intacct Sync Error: Intacct does not allow us to update this vendor credit

Error

 Intacct does not allow us to update this vendor credit

Explanation 

This error occurs when there is an update to a vendor credit in Bill.com and the update is trying to sync to Intacct but either the credit has already been applied in Intacct or the credit is in a closed period. 

Solution

Manually update the credit in Intacct, then in Bill.com on the sync error list, click the Resolve button, select "I've updated this Vendor Credit in Intacct; remove this error and sync future updates." and click Confirm Selection, then sync again.

Have more questions? Submit a request
Powered by Zendesk