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Xero Sync Error: This document cannot be edited as it has a payment or credit note allocated to it.

Error

This document cannot be edited as it has a payment or credit note allocated to it.

 

Explanation

This error occurs when an invoice is edited in Bill.com and the edit is trying to sync Xero, but the invoice  is marked as paid or partially paid in Xero, and the edit cannot sync.

 

Solution

Manually update the invoice as needed in Xero and Contact Customer Support to clear the error.

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