Error
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Invoice on this payment is in Paid or Voided status in Xero
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Explanation
This error occurs when a payment in Bill.com is trying to sync Xero, but the invoice is either no longer in Xero, or is already marked as paid.
Solutions
- If the invoice is in Xero, remove the payment in Xero and sync to allow the Bill.com payment to sync over
- If the invoice is not in Xero, Contact Customer Support to resync the invoice to Xero
- Contact Customer Support to clear the error if the payment does not need to sync to Xero