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QuickBooks Online Sync Error: Business Validation Error: You cannot delete or edit the Retained Earnings account. It is used to create the balance sheet report.

Error

Business Validation Error: You cannot delete or edit the Retained Earnings account. It is used to create the balance sheet report.

Explanation

This error occurs when an account is deleted in Bill.com and the deletion is trying to sync to QuickBooks Online (QBO), but the account is set as the Retained Earnings account in QBO

Solution

The Retained Earnings account in QBO cannot be deleted or edited. Either reactivate the deleted account in Bill.com or contact Customer Support to clear the error.
 
 
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