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Intacct Sync Error: Payment date cannot be before Bill creation date.

Error 

Payment date cannot be before Bill creation date.

 

Explanation

This error occurs when a payment is trying to sync to Intacct from Bill.com, but the payment date is earlier/before the invoice date of the bill itself. Example: invoice date of 6/20/17, payment process date 6/17/17, and the setting "payment dates must be greater than their bill dates" is enabled in Intacct.


Solutions

  • Edit the bill in Bill.com to have an invoice date earlier than the payment process date and sync
  • Void the payment in Bill.com and re-create a payment with a process date after the invoice date of the bill and sync
  • uncheck the setting "payment dates must be greater than their bill dates" in Intacct, under Configure Accounts Payable

 

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