Error
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A validation exception occurred The invoice you are trying to allocate to has already been paid off Credit Note cannot be allocated as amount is greater than amount outstanding |
Explanation
This error occurs when a credit and/or payment in Bill.com is trying to sync to Xero, but a payment or credit is already applied to the bill in Xero.
Solutions
- In Xero, verify that nothing has been applied to the bill. If a payment or credit has been applied, please unapply, and sync again. If the error persists, contact Customer Support.
- If you do not need the payment to sync, please contact Customer Support