The account period has closed or Books are closed in QBO for this period. Please record this change manually in QBO or open books in QBO to allow this change to sync.
This error occurs when a transaction that is trying to sync to QuickBooks Online (QBO) is dated in a period that is closed in QBO.
If this is a "create" error, you can:
- Open your accounting periods to allow the transaction to sync, or
- Update the date on the transaction in Bill.com to a current period and sync.
If this is an "update" error:
- Contact Customer Support clear the error and manually update in QBO, or
- Open the period in QBO for transaction to sync through (not recommended).