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QuickBooks Online Sync Error: The account period has closed

Error

The account period has closed

Explanation 

This error occurs when a transaction that is trying to sync to QuickBooks Online (QBO) is dated in a period that is closed in QBO.

Solution

If this is a "create" error, you can:

  • Open your accounting periods to allow the transaction to sync, or
  • Update the date on the transaction in Bill.com to a current period and sync.

If this is an "update" error:

  • Contact Customer Support clear the error and manually update in QBO, or
  • Open the period in QBO for transaction to sync through (not recommended).
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