The account period has closed
This error occurs when a transaction that is trying to sync to QuickBooks Online (QBO) is dated in a period that is closed in QBO.
If this is a "create" error, you can:
- Open your accounting periods to allow the transaction to sync, or
- Update the date on the transaction in Bill.com to a current period and sync.
If this is an "update" error:
- Contact Customer Support clear the error and manually update in QBO, or
- Open the period in QBO for transaction to sync through (not recommended).