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Sending a note to a vendor

Bill.com allows the option to send notes to connected Vendors within the system.

If the vendor has created their own Bill.com account and their account is connected to yours in the Bill.com Network, a note can be sent to easily communicate when issues arise.

General message for vendor

  1. In the navigation bar, click Vendors
  2. Click on vendor's name
  3. Click Notes
  4. Enter the message
  5. Select Visible to vendor
  6. Click Submit

Note_to_vendor.png

 

 

Note for a specific bill

  1. In the navigation bar, click Bills
  2. Click Invoice #
  3. In the Notes section, enter message
  4. Select Visible to vendor
  5. Click Submit

Notes_on_bill_2.png

 

 

Tips

  • If Visible to vendor is not selected, messages left on eBills will only be visible to other Bill.com users who work in the account and can view Bills.
  • If a vendor leaves a note, you will receive an email notification. Clicking Reply in the email, and you will be taken directly to the note within Bill.com, so issues can be resolved quickly and easily.
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