Sign in

QuickBooks Online Sync Error: Reference/Check number for this payment is already being used in QBO. The payment may already be recorded in QBO.

Error

Reference/Check number for this payment is already being used in QBO. The payment may already be recorded in QBO.

 

Explanation

This error occurs when a manual payment has a reference number (Ref#) that is already in use in QuickBooks, or a manual payment has a Ref# when it is for multiple invoice payments.

 

Solution

  • Edit the payment to update the Ref# to a unique number if it is for a single invoice
  • Edit the payment and remove the Ref# if is it for multiple invoices
Have more questions? Submit a request
Powered by Zendesk