Vendor has a non-zero balance in QBO.
This error occurs when a vendor is deleted in Bill.com but the deletion cannot sync as the vendor has outstanding balances in QuickBooks Online.
There are two possible ways to clear this error:
- Reactivate the vendor in Bill.com.
- Click on the vendor name from the error.
- Click on the open trash icon.
- Manually delete the vendor in QuickBooks, then click "Resolve" on the sync error page in Bill.com and select to not sync the update.